Frequently Asked Questions

HOW DO I GET STARTED?

1. Get An Order for Outpatient Occupational Therapy

Talk to your doctor about getting a prescription for outpatient “Occupational Therapy Eval & Treat”. Your doctor’s office can fax it directly to (949)-326-2760. If you already have an order, you can fax it or email a copy to kristy@mobileotsolutions.com.

2. Confirm Insurance Eligibility

Mobile OT Solutions is contracted with Medicare Part B!

A copy of your insurance cards (front and back) is needed to verify eligibility and estimated out of pocket costs (ie: co-pays, deductible, and/or co-insurance). 

If you are without insurance coverage, you may be eligible for treatment via private pay.

3. Complete Intake Paperwork 

Upon receiving a copy of the order, intake paperwork can be mailed or emailed to you, so that it is complete prior to the evaluation. 

4. Schedule Your Initial Evaluation

Call our office at (714) 406-0904 to schedule your appointment.

WHAT TYPE OF CONDITIONS DO YOU TREAT?

Common conditions that are referred to us include, but are not limited to:

Post – surgical care (hip, knee, back, shoulder, elbow, wrist, and hand)

ALS

Parkinson’s

Multiple Sclerosis (MS)

Stroke

Chronic Obstructive Pulmonary Disease (COPD)

Congestive Heart Failure (CHF)

Pneumonia

Diabetes

Neuropathy

Amputations

Chronic pain

Cancer

General weakness

Post fall or history of falls

Arthritis, Osteoarthritis, and Rheumatoid Arthritis

Alzheimer’s Disease & Dementia

HOW LONG WILL TREATMENT LAST?

Medicare Part B covers medically necessary, skilled Occupational Therapy treatments. The frequency and duration of treatment will differ and be specific to your needs. If/when services no longer meet the criteria defined by Medicare as medically necessary, you will have the option to discontinue services or switch to a private pay option.

CAN YOU SEE PATIENTS WHO ARE CURRENTLY RECEIVING HOME HEALTH SERVICES?

Home health nursing and therapy services are typically covered under the Medicare Part A benefit.  Medicare Part B will NOT cover outpatient Occupational Therapy services until you have been discharged from Medicare Part A home health care. If you are, or were, recently receiving home health services, please provide us with the name and telephone number of the agency that you were receiving services from to confirm that you have been discharged from the agency. 

WHAT CITIES/AREAS DO YOU COVER?

Mobile OT Solutions currently services North Orange County, CA including the following cities: 

Anaheim

Anaheim Hills

Brea

Buena Park

Fountain Valley

Fullerton

Garden Grove

La Habra

Orange

Placentia

Santa Ana

Villa Park

Yorba Linda

Don’t see your city listed? Give us a call or send us an email to see if we can service your location.

If your question was not answered above, or you would like further information, please give us a call at 714-406-0904, or email us at kristy@mobileotsolutions.com. We look forward to hearing from you!